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Returns and Exchanges

Returned Policy

www.radicalchic.lt online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed.

 

Our Guarantee

If you are not 100% satisfied with the quality of your purchase from www.radicalchic.lt , you can return or exchange your items within 30 days from the delivered date.

Request:

1. Items received within 14 days from the delivered date.

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by buyer. The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way!

4. Please prepare images of the defective beads and tracking number of the return package in advance before filling an return application.

 

Return & Exchange instruction

If you are not satisfying about the product received from www.radicalchic.lt , please contact our customer service shop@radicalchic.ru . Send us the tracking number when you returned your items, we will refund or exchange when we get your package.

Attention: we can’t accept the exchange or canceling after your order has been shipped.

The following information is required when you reflect the problem: *Order number *The item’s SKU number *Image of defective beads.

If you have any question regarding return policy, please feel free to contact us shop@radicalchic.ru